According to a J.D. Power and Associates survey published on August 19, 2010, American Express ranked #1 in customer satisfaction among card issuing banks. For business owners, this comes as no surprise. American Express is notoriously pro consumer. Business owners generally pay higher rates to accept Amex and are quick to lose any card dispute with a customer. We want to know what YOU think. E-mail us today.

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It's far from tax time but your bottom line should always be on your mind. A snapshot of last year's business P&L might have looked liked this:

Rent Expense:                                                        $80,000
Wages:                                                                    $300,000   
Credit Card Processing Fees Expense:                  $7,000
Utility Expense:                                                       $6,000

The economy shrank years ago and has since been at a st...
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